| Issue ID | 1325666 |
| Internal NHTSA # | 10915495 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2004 |
| File date | 05/10/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I am an owner of a 2004 mercedes benz e320 that i have bought 3 years ago in november. When i purchased the vehicle i elected to also buy a 3 year 36k warranty. Over the past 3 year i have had no to very little trouble with the vehicle and have maintained a very positive and optimistic attitude towards the vehicle never having to utilize the warranty. Well until last week... I was driving the vehicle on the interstate when suddenly i lost all braking power out of nowhere. I was petrified and very scared for myself and everyone in the vehicle, only getting a "reduced braking power" notice on the dash after brake loss. Recollecting that if this occurred in heavier traffic we could have been seriously injured and or killed in an accident due to the reaction of the sbc unit that failed in the vehicle. Come to find out my vehicle had a recall for this specific failed unit and mercedes benz offered a 10 year 150k mile warranty to fix this issue in the vehicle. Unfortunately by the time that i had purchased the vehicle, had i know this was an issue, i would have only had a short period of time for the unit to fail before i could have taken advantage of this "warranty".. But i was unaware of this issue and honestly would have not purchased the vehicle if i would have known. I commuted with this vehicle 60 miles a day for the last year and even drove it to california over the summer as a family trip, with no negative thoughts or malfunctions. I cannot say that i can drive this vehicle in confidence any longer with the knowledge that i have now of the sbc braking units. My vehicle warranty is no longer valid because my vehicle exceeded mileage.. This issue should be covered by mercedes i should not be held liable for correcting this issue. This is a major saftey issue and is not being address appropriately. |
| Vehicle Mileage at Failure | 133000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KENT, WA |
| VIN pattern | WDBUF65J94AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |